Terms and Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Practice Engine website at practiceengine.com and related pages (the “Site”). By using the Site, you agree to these Terms.

1) About Practice Engine and the Site

Practice Engine provides marketing services and related tools for medical practices, including website management, SEO, directory listings, review/reputation workflows, patient recall/reactivation, reporting/analytics (including PMS-connected analytics), and optional paid advertising management.

Practice Engine

Not Medical Advice: The Site provides general information about our services and is not medical advice. Do not use the Site for medical emergencies.

2) Changes to the Site or Terms

We may update the Site and these Terms at any time. Continued use after changes means you accept the updated Terms.

3) Eligibility and Acceptable Use

You agree not to use the Site in any way that:

  • Violates applicable laws or regulations
  • Attempts to gain unauthorized access to systems or data
  • Interferes with Site operation (e.g., hacking, scraping, malware, denial-of-service)
  • Misrepresents your identity or affiliation
  • Submits unlawful, harmful, or inappropriate content through Site forms

4) Lead Forms and Communications

If you submit information through Site forms (e.g., “Let’s talk” / schedule a conversation), you represent that the information is accurate and that you have the authority to provide it on behalf of your practice or organization.

Practice Engine

Do not submit PHI or sensitive patient data through Site forms. If you need to share sensitive information as a client, we will provide a secure method under the applicable client agreement/BAA.

5) Intellectual Property

The Site and its content (text, design, graphics, logos, and layout) are owned by or licensed to Practice Engine and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Site content without written permission, except for normal browsing and personal/internal business evaluation.

6) Third-Party Links and Services

The Site may reference or link to third-party sites or services. We do not control third-party sites and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk.

7) Service Terms Are Separate

Any marketing services we provide (including pricing, scope, deliverables, PMS integrations, HIPAA/BAA terms, paid advertising management, and pass-through ad spend) are governed by a separate written agreement between Practice Engine and the client. Information on the Site is informational and does not create a binding service commitment.

8) Disclaimers

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRACTICE ENGINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee outcomes or results (e.g., patient volume, rankings, revenue). Marketing performance depends on many factors outside our control.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRACTICE ENGINE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

If applicable law does not allow certain limitations, some of the above may not apply to you.

10) Indemnification

You agree to indemnify and hold harmless Practice Engine from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your submission of content or information that infringes or violates a third party’s rights or applicable law.

11) Governing Law and Venue

These Terms are governed by the laws of Florida, without regard to conflict-of-law rules. Any disputes will be brought in the state or federal courts located in Palm Beach County, Florida, unless a separate written agreement with you specifies otherwise.

12) Miscellaneous

Severability: If any part of these Terms is found unenforceable, the rest remains in effect.

No waiver: Failure to enforce a provision is not a waiver.

Entire agreement: These Terms are the entire agreement regarding Site use and supersede prior understandings about the Site (not superseding any separate client services agreement).

Assignment: You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or asset transfer.

13) Contact Us

Practice Engine

Email:  info@practiceengine.com